CB GARMENT CARE
We recommend that our products are to be hand washed or dry cleaned.
Do not tumble dry
Cool Iron with a protective cloth.
All our products are carefully
handmade so require
that extra bit or love and attention
Have any questions or concerns?
We’re always ready to help!
Call us at
0151 203 0266
or send us an email to:
As all our products are handmade we except
If you have purchased any of our ready to buy items and it is faulty we can offer a full refund or will fix the item for you
within 28 days of purchase. If the item has been altered to fit we cannot offer a refund as it has been altered to fit you specifically. We are happy to alter the item further to fix anything you might not be happy with.
What about CB bespoke?
As we cater your item to your measurements to the fabric and style to your choice if you aren't happy with your item through the process we can alter during the fittings process.
How long does it take to use the bespoke service from start to finish?
We would say to allow 6-8 weeks from start to finish when to order and for the arrival of your chosen fabric.
Seen something from our ready to buy you like but not got your size?
Get in touch! We can make your item in house for you
Please allow 1-2 weeks for your item to be made and sent out to you, if we have the fabric in stock. We will try our hardest to get your item out to you as quick as we can!
How do I return an item for an exchange?
Your ready to buy items arrived and it's the wrong size?
Get in touch and we can swap it for you as long as the tags are still attached and unworn.
If we don't have it in stock we can make it for you in house
What is your ready to buy returns policy?
We pride ourselves on offering the best quality and service
that so if you're not happy with your item we can exchange for an alternative size from our ready to buy collection. If we haven't got your replacement size in stock we will make another one for you but please allow manufacturing timescale of 1-2 weeks
Any CB ready to buy items must be returned within 10 days of receiving your order with four days allowed for postage please ensure you have sent your order back within 6 days of receipt.
If any item is not in its original condition, has been damaged or missing parts for reasons that are not due to our error will be non returnable.
What are your delivery options?
If you are local you are more than happy to come along and collect your order or try any of our items on from our ready to buy collections.
For the rest of the UK we will send out your order to you for an extra £2!
At this moment in time we unfortunately do not deliver outside of the UK.